Last Updated: 24-10-2024
At Shield IT, we are committed to safeguarding the privacy of our customers and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. It applies to all information collected through our website, services, and communications.
Information We Collect
We collect the following types of information:
- Personal Information: When you engage our services, we may collect personal details like name, email address, phone number, job title, company name, billing information, etc.
- Automatically Collected Data: We collect certain information automatically, such as your IP address, browser type, time zone, device ID, and browsing patterns using cookies and similar technologies.
- Information from Third Parties: We may receive information about you from third-party sources, including social media platforms and business partners, with your consent.
How We Use Your Information
We use your information to:
- Provide, manage, and improve our services.
- Process payments and other transactions.
- Communicate with you regarding our services and promotions.
- Comply with legal obligations.
- Improve website user experience through analytics and cookies.
Sharing of Information
We do not sell your personal information. However, we may share your information in the following circumstances:
- With trusted third-party service providers who assist us in running our business, subject to confidentiality agreements.
- In compliance with legal obligations, including responding to legal requests from public authorities.
Your Rights
Under GDPR, you have the following rights:
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Request that we correct any inaccurate data.
- Right to erasure: Request deletion of your personal data in certain circumstances.
- Right to object: Object to the processing of your data.
- Right to data portability: Request that we transfer your data to another organization.
Under CCPA, California residents also have the following rights:
- Right to know: Request details about the personal information collected, shared, or sold.
- Right to delete: Request deletion of personal data.
- Right to opt-out: Opt-out of the sale of personal information.
- Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
Data Security
We implement industry-standard security measures to protect your personal information. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
International Data Transfers
If you are located outside of the United States, your data may be transferred to our servers in the U.S. or other locations where our service providers are located. We ensure that international transfers comply with applicable data protection laws.
Contact Us
If you have any questions about our Privacy Policy or wish to exercise your rights, please contact us at:
- Email: info@shieldit.co.in
- Phone: +91 78758 55559